THE beaumont

FAQ's

The Beaumont Hotel, Hexham, Northumberland

The Beaumont Hotel FAQs

Frequently Asked Questions

To help you make the most of your visit to The Beaumont Hotel, we have compiled a list of our most frequently asked questions for quick and easy access.

This way, you can find answers to your queries hassle-free. If you don’t find the answer you’re looking for, please do not hesitate to contact the Hotel directly. A member of our team will be delighted to assist you further.

FAQ's

Guest Parking:

Our private car park entrance is on St Mary’s Chare, a small side street off the main road (Priestpopple). The turn is located between the Hexham Methodist Church and the Tynedale Hospice at Home shop. The entrance itself is set back from the road, so keep a sharp eye out!

FAQ's

Private Parking Access:

We have a small, private car park at the rear of the hotel for guest use only. Please call the reception team before your arrival to check availability.

Private Parking Access from the West

The car park entrance is located just after the traffic lights. The angle is tight, so swing out slightly when pulling in.

Private Parking Access from the East

The car park entrance is on the right just before the traffic lights, be careful of oncoming traffic from the west as you pull in.

FAQ's

Private Parking:

The car park is made up of 8 individual spaces: 4 of which have electric charging points located on the hotel wall and one of those spaces is also a disabled bay.

The electric charging is provided by Monta, the links to their app can be found below.

For any issues or queries regarding parking, please contact reception.

beaumont hotel parking

FAQ's

Bookings & Cancellations:

For the best rates book direct either through our website or over the phone with one of our helpful reception team.

How do I make a reservation?

Reservations can be made a number of different ways.

It is best to book direct with us either through the portal on our website or over the phone with the reception team.

Alternatively, you can find us on 3rd party sites such as Booking.com and Expedia.

Rooms can be cancelled up to 48 hours before your scheduled check-in time with no charge.

Reservations cancelled after this time will be subject to a cancellation fee.

Card details will be taken upon making a reservation to secure the booking.

Payment is processed on departure and can be done in a number of ways, either with the card you booked with, a different card or alternatively cash is accepted.

Upon receiving your booking confirmation there will be a link to allow you to make any amendments or indeed cancel your reservation should you require.

Alternatively, you can call or email us directly and speak to one of our team.

FAQ's

Check-In & Check-Out:

We are here to make both the check-in and check-out process as simple and easy as possible.

If you have any additional requirements for your stay, please do not hesitate to get in touch and let us know so we can best accommodate your needs.

What time check-in and check-out available? 

Check-in time is from 3pm onwards.

Check-out time is up to 11am.

It is possible to book a late check-out at no additional charge, please make us aware on making your booking should you require a late check-out.

The hotel is staffed 24 hours per day and you can check-in in anytime after 3pm. If you are planning on arriving late into the evening please try and let us know when making your reservation.

Yes, the earliest check in time we can offer is 12 noon, this is subject to availability at the time of request. There is no charge for an early check in. To arrange an early check in please contact reception on 01434602331 

FAQ's

Rooms & Amenities:

All our rooms come as standard with a comfy king size bed laid with Egyptian cotton bedding. The en-suite bathroom is stocked with toiletries from Aromatherapy Associates and luxury towels.

Complimentary filtered water, tea/coffee with biscuits are just a small selection of the items included in your room.

What amenities are included in my room rate (e.g., breakfast, Wi-Fi)? 

Everything that can be found in your room is included in your stay. WiFi is available throughout the hotel and is free to use.

Breakfast is available between 7-10am daily and booking is not required. You can add Breakfast to your reservation at the time of making your booking or decide on the day. The choice is yours!

We do have z-beds and cots available as well as sofa beds in some of our rooms, should require any of the above, please make us aware when making your reservation.

We can store your luggage either before your allotted check-in or after your designated check-out. Please let us know in advance of your check-in should you require your luggage to be stored.

All of our rooms are non-smoking, this includes the use of e-cigarettes and vapes.

We have designated smoking areas at both the front and rear of the hotel and can be accessed 24 hours.

FAQ's

Services & Facilities:

The hotel has a number of facilities and amenities on site and close by. For accessibility queries and service questions, please speak to one of our team directly.

What are the opening hours for the restaurant or bar? 

The bar is open 24 hours for residents with a full drinks menu available between 7am and 11pm daily.

Breakfast is served between 7-10am.

Lunch is served between 12-3pm (last reservation at 3pm).

Dinner is served between 5-8:30pm (last reservation at 8:30pm).

Items can be ordered and delivered to your room from whichever menu is being served at that time. To order simply phone down to reception using the phone provided in your room and we will take care of the rest.

The Beaumont has an onsite carpark; however, it is limited to 8 cars and for this reason we are unable to reserve spaces for guests.

On check in we will be able to advise you as to whether spaces are available, and if not, we can also recommend other free local parking.

For example, there is free street parking at the front the hotel between the hours on 5pm – 9am each night. During the day we can provide you with a parking disk that allows free parking for two hours between 9am – 5pm.

Alternatively, there is all day free parking at the Wentworth leisure centre which is about an 8-minute walk from the hotel. The bays are colour coded, white for all-day parking or blue for four hours. When coming to Hexham from the A69, it is straight over two roundabouts and on the left by Waitrose.

At the Beaumont Hexham we have one fully wheelchair accessible bedroom. This room includes Widened doors to make manoeuvring around the room easier for wheelchair users, handrails throughout, emergency pull cords in both bedroom and bathroom to alert the reception team in the case of an emergency and a stylish accessible wet room with low sinks, a shower chair and hand rails. 

To book this room please call to speak with a member of staff who will be able to book your room. Our accessible room can not be booked online. 

For guests who do not require a fully accessible room, but still need a room that is suitable for limited mobility, we have rooms that are accessible via our lift and have no steps to get to them and the bathroom is a shower only. Please let us know prior to arrival so we can best accommodate your needs. 

For access in to the building, the front has 2 steps in to the building but we have a portable ramp which is available upon request, please speak to a member of the team on arrival should you require any assistance. 

FAQ's

Policies & Other Information:

Important additional information can be found here about both the hotel and restaurant.

Can I bring pets? 

Dogs are welcome in our bar and restaurant, please let us know prior to arrival you will be bringing your dog so we can allocate your table accordingly. 

Our hotel bed rooms are not pet friendly.

Yes, we sell monetary gift vouchers which can be used in either the bar and restaurant or towards an overnight stay in the hotel. To purchase a voucher this can be done either in person via the reception desk or by calling the hotel on 01434602331. 

To contact a member of reception, you can call us on 01434602331 or email us at reservations@thebeaumonthexham.co.uk

The Beaumont Hotel

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